Our Mission






At Refuge we aim to provide affordable relaxation through use of our Refuge Thermal Cycle. Our silence policy, our exceptional massages, and our beautiful natural setting contribute to an unrivaled relaxation experience. Enhancing our guest’s lives with excellent customer service and exposing them to the life changing effects of true relaxation is our daily mission. In a world where technology has allowed stress to become a constant companion, we hope to offer a moments rest.


The Refuge Experience

Heat Up

Cool Down



(6-10 min.)


  • Vast co-ed cedar sauna overlooking  the waterfalls.
  • Spacious co-ed eucalyptus steam room with soothing light show.

(10-60 Sec.)


  • 2 cold plunge pools the temperatures of the Pacific Ocean
  • 2 Nordic cold plunge pools with waterfalls the tempuratures of an icy river.

(10-15 min.)


  • 2 acres of serene, silent outdoor relaxation areas in Adirondack chairs by fire pits overlooking the Santa Lucia Preserve.
  • 3 indoor relaxation sanctuaries with zero gravity recliners & soothing music.

(in between cycles)


  • 3 sparkling, UV cleansed, warm pools with thermal waterfalls
  • 3 sparkling, UV cleansed, hot pools with thermal waterfalls.

Skipping steps lessens the experience. Repeat 3-5 times. Pools are identified by suns & snowflakes. One sun indicated a warm pool, two suns a hot pool. 1 snowflake a cool pool, and 2 snowflakes a cold pool.

Call 831-620-7360 to book a massage or order gift certificates. Press 0 to speak directly to an associate.

Q: What do I need to bring to Refuge?

A: Bathing suits are required and sandals or flip-flops are recommended. We provide all guests with two towels, a locker, and lock. Robes are available for rental ($12), for purchase ($49) or bring your own robe (white only). Sandals and water are also available for purchase. Water is allowed in our Refuge facility but other food and drink items are not, so we recommend eating ahead of time. Plan on spending 2 -3 hours at Refuge.

Q: How do I achieve the maximum effect of the Refuge Thermal Cycle? A: We recommend the repetition of the following cycle: Heat up, Cool down, Relax. Heat up by spending 10-15 minutes in our cedar sauna, eucalyptus steam room. Cool down in one of our refreshing cold or cool plunge pools. Relax for 15-30 minutes and experience the release of endorphins (”Happy Hormones”). A typical visit to Refuge is 2-3 hours, but feel free to stay as long as you would like!

Frequently asked questions (FAQ):

Q: Are swimsuits required?

A: Yes. Swimsuits are required as all of the amenities at Refuge are co-ed. We provide fully furnished male and female locker rooms.

Q: Why does Refuge enforce the quiet enjoyment of the facility?

A: Silence is an integral part of the Refuge experience and we ask all of our guests to respect this policy of quiet enjoyment. On site staff will politely and discreetly enforce this policy for the benefit of all. Cell phones and other electronic devices are not part of the Refuge experience.

Q: Can I make a reservation at Refuge?

A:  The first step to the ultimate relaxation is not to stress about an appointment. You do not need one. We are open from 10 AM to 10 PM, rain or shine. If you would like a massage, please book it ahead of time by calling (831) 620-7360. We can accommodate day of massage upgrades if available. We cannot guarantee a massage the day of your visit unless booked ahead of time. We suggest booking your massage 3-6 days before your visit. We require full payment at the time of booking.


 Q: Can I book a massage online?

A: No, you cannot book a massage online though you can fill out our request form and we will try to accommodate you. The most efficient way to book is by calling (831) 620-7360. We require full payment at the time of booking. Cancellations or changes must be made 24 hours before the booked massage time.

Q: What are the health benefits of the Refuge experience?

A: The benefits of the Refuge experience are proven and include the elimination of toxins from the body, improved circulation and stress reduction. If you have high blood pressure, a heart condition or are under the care of a physician for any condition, you will want to check with your physician first. If pregnant, you will have limited use of the facility as a health precaution.

Q: Can I bring pets into Refuge?

A: Refuge is not a pet friendly facility. Please refrain from bringing any animals to Refuge or from leaving them in the car as the weather in Carmel can change quickly and become dangerous.


Q: Does Refuge offer Couples Massages?

A: Currently, Refuge does not offer a traditional couples massage. However, we can schedule massages at the same time in different rooms. In addition to this, the Refuge facility is almost completely co-ed from our sauna to our relaxation rooms. So while your massage will not be in the same room, you will be able to relax and spend quality time together as you follow the Refuge Thermal Cycle.


Refuge Benefits

Opens the Body's Vascular System


Improves Cardiovascular Performance

Flushes the Body of Toxins


Induces a Deeper Sleep

Relaxes Muscles


Enhances Muscles Recuperation

Soothes Aches & Pains


Results in Long-term Pain Relief

Releases Endorphines, Which Allow Your Mind & Body to Settle into a Euphorically Relaxed State

Regulates Body Temperature


Relieves Sinus Congestion

Boosts Your Immune System and Reinforces Your Natural Defenses, Helping Fight Illness and Kill Disease in the Body

Burns Calories


Increases Your Metabolism





Aromatherapy is the practice of using the natural oils extracted from flowers, bark, stems, leaves, roots or other parts of a plant to enhance psychological and physical well-being.


The inhaled aroma from these “essential” oils is widely believed to stimulate brain function. Essential oils can also be absorbed through the skin, where they travel through the bloodstream and can promote whole-body healing.


A form of alternative medicine, aromatherapy is gaining momentum. It is used for a variety of applications, including pain relief, mood enhancement and increased cognitive function. The most popular method of aromatherapy application is during massage.

  • Swedish Massage

    The goal is to relax the entire body and this is accomplished by kneading the muscles with long gliding strokes in the direction of the heart. Additional techniques include circular pressure applied by the hands and palms, firm kneading, percussion-like tapping, bending and stretching. Lotion is often used to reduce friction and stimulate the skin. Our Relaxation massage is exceptional for increasing the level of oxygen in the blood, decreasing muscle toxins, improving circulation and increasing flexibility while easing tension. 50 minutes $119 100 minutes $194
  • Deep Tissue Massage

    Deep tissue massage is similar to Swedish massage but is used to target knots and release chronic muscle tension. Other benefits include reducing inflammation and helping to eliminate scar tissue. The focus is on the deepest layers of muscle tissue, tendons, and fascia (the protective layer surrounding muscles, bones and joints). Deep tissue massage uses strokes across the grain of the muscles, not with the grain as in Swedish massage. The more intense movements and techniques such as deep finger pressure may be slightly uncomfortable and cause soreness that lasts a couple of days before resulting in the desired relaxation and pain relief. 50 minutes $135 100 minutes $226
  • Sports Massage

    The Sports massage, is geared toward athletes of every kind, from world-class professionals to weekend joggers. The particulars of the massage are specific to the athlete’s sport of choice and are often focused on a particular troublesome area like a knee or shoulder. The therapeutic massage can be used as a means to enhance pre-event preparation and reduce recovery time for maximum performance during training or after an event. Athletes have discovered that specially designed massage promotes flexibility, removes fatigue, improves endurance, helps prevent injuries, and prepares them to compete at their absolute best. 50 minutes $125 100 minutes $206

Request a Massage

A Refuge admission, robe rental, water bottle, and aromatherapy are included with your massage.

Refuge Pricing

Admission Prices (must be 18 years or older) Refuge Admission $44 Robe Rental $12 See Services For Massage Prices

Call 831-620-7360 to book a massage or order gift certificates. Press 0 to speak directly to an associate.

Refuge Deluxe Package

Includes: Refuge Admission, Robe Rental and Bottled Water.


Contact Us

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27300 Rancho San Carlos Road

Carmel, CA. 93923



Directions: Take Hwy 1 to Carmel Valley Rd, go East 2.1 miles to Rancho San Carlos Rd, go South ( Right ) .8 miles to Refuge on your left.


Call 831-620-7360 to book a massage or order gift certificates. Press 0 to speak directly to an associate.